Shipping Policy

At Draw Creatives, we aim to provide a seamless and reliable shipping experience for our customers. Please review our shipping policy below to understand the details of our shipping process.

  1. Shipping Methods and Carriers:
    • We partner with reputable shipping carriers to ensure prompt and secure delivery of your tablets. The available shipping methods may vary depending on your location and the size of the item.
    • During the checkout process, you will be able to select from the available shipping options for your destination.
  2. Processing Time:
    • We strive to process and ship all orders as quickly as possible. Once your order is successfully placed, please allow 3-7 days for us to prepare and package your tablet for shipment.
    • Please note that processing time may be longer during peak seasons, sales, or promotional periods. We appreciate your patience and understanding during such times.
  3. Shipping Time:
    • Shipping time refers to the transit time from our warehouse to your specified delivery address.
    • The estimated shipping time will be provided to you during the checkout process based on the selected shipping method and your location.
    • Please note that shipping times may vary depending on external factors such as weather conditions, customs clearance, and unforeseen delays that are beyond our control.
  4. Tracking and Order Status:
    • Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and instructions on how to track your package.
    • You can also log in to your Draw Creatives account to view the status of your order and track its progress.
  5. Shipping Fees:
    • The shipping fees for your order will be calculated based on the selected shipping method, destination, and the weight or dimensions of the tablet.
    • During the checkout process, you will be able to view the applicable shipping fees before completing your purchase.
  6. Shipping Restrictions:
    • Some destinations may have specific shipping restrictions or limitations imposed by local laws and regulations. In such cases, we will inform you if we are unable to ship to your desired location.
    • It is the customer’s responsibility to ensure that the import of tablets and related accessories is compliant with the customs regulations of their country. Any additional fees, duties, or taxes imposed by customs authorities will be the customer’s responsibility.

If you have any further questions or require assistance regarding our shipping policy, please don’t hesitate to contact our customer support team.

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